Job Description At Employer, our vision is to satisfy our customers financial needs and help them succeed financially. In this role, you will help us deliver on our vision and build lifelong relationships with our customers. You also will demonstrate leadership through contributing to a company culture that supports customers in achieving their financial goals, team members in developing their careers, and communities in continuing to thrive. As part of a team that serves one in three American households, you will play a vital role in living our commitment to the highest ethical standards and maintaining the valued trust of our customers and communities. A teller provides exceptional customer service and spends almost all of his/her time working with Employers most important asset, our customers. Tellers are responsible for a variety of tasks including providing excellent customer service, processing account transactions effectively, helping resolve customer concerns in a timely fashion, following proper procedures to minimize errors and reduce fraud, and sharing the benefit our customers may receive when meeting with a banker, when appropriate. Tellers are expected to always balance their cash drawers, build great rapport with people, and be strong team players who take pride in performing well and enjoy helping others. Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume prior to submitting your application for consideration. If you are a Employer Team Member, in your Jobs Profile ensure that your email address is valid and updated to an address that can receive external emails outside of the banking network and is a different email address than the one you originally used when you joined WF. Initial contact with you will be made via e-mail. Please check your e-mail regularly for updates. NOTE: This opening is for the NORFOLKBEACH DISTRICT and includes the locations listed in the Location section of this Job Opening. Candidates must be willing to work at any of the locations listed. An applicants specific work location will be determined prior to hire based on business need.Required Qualifications 1+ year of experience interacting with customers Desired Qualifications Ability to navigate multiple computer systems, applications, and utilize search tools to find information Basic Microsoft Office skills Cash handling experience Customer service focus with the ability to stay positive in interactions with customers and team members Experience offering products and services Experience working in a fast-paced environment Good communication skills including speaking clearly, succinctly, and accurately while using a pleasant tone and common conversational courtesies Ability to meet or exceed performance objectives Other Desired Qualifications Multilingual speakers are encouraged to applyJob Expectations Ability to stand for extended periods of time Ability to work weekends and holidays as needed or scheduled Street Address VA-Norfolk: 2014 Granby St - Norfolk, VA VA-Norfolk: 2000 Colonial Ave - Norfolk, VA VA-Norfolk: 1280 N Military Hwy - Norfolk, VA VA-Virginia Beach: 905 Kempsville Rd - Virginia Beach, VA VA-Norfolk: 7627 Granby St - Norfolk, VA VA-Norfolk: 440 Monticello Avenue - Norfolk, VA VA-Norfolk: 2316 E Little Creek Rd - Norfolk, VA Disclaimer All offers for employment with Employer are contingent upon the candidate having successfully completed a criminal background check. Employer will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act. Relevant military experience is considered for veterans and transitioning service men and women. Employer is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.
Associated topics: bank teller, branch teller, client, customer, customer service, customer service representative, deposit, service associate, service representative, teller